Extendicare Holyrood provides exceptional care in an environment that is truly home. Our amenities address each resident’s business, religious, and personal needs, creating a feeling of comfort and respect. Our services are designed to provide the best atmosphere for every individual in the home.
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Environmental Services
Our environmental team, which includes housekeeping, laundry and maintenance, are committed to ensuring that residents have a living environment that is attractive, clean, safe and healthy. Compassion, respect and an understanding of personal dignity ensures that this environment is home to each resident.
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Religious and Spiritual Services
At Extendicare Holyrood we understand and celebrate the diversity of spirituality. Spiritual programs relevant to many denominations are provided within our home. We also encourage residents to maintain ties to their community organizations and will help to make arrangements to enable this to happen.
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Business Office
Our business office recognizes the importance of maintaining confidentiality in residents' information and financial documentation. Each resident’s information is held in a secured area using a strict information access protocol. Our courteous and friendly office coordinator is available to serve residents, families and visitors weekdays from 8:00 a.m. to 4:30 p.m. After hours and on weekends, the nursing staff will be pleased to assist you.
Volunteer Services
Volunteers are an integral part of our team. They support residents by assisting with scheduled recreation programs, events and one-to-one interactions. Volunteers are clearly identified while onsite and trained in the roles they assume. A pledge of confidentiality and resident safety are key components of our volunteer orientation program.
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Salon Services
Our wheelchair accessible hair salon offers a complete line of hair services for men and women three days a week.
Education Services
All staff members are trained through education services in the Wellness Model of Care, Extendicare’s CARE program, proper use of all equipment and current health care subjects applicable to delivering optimum care to our residents.
Resident safety is an area of key focus for education services. Monthly fire drills are carried out on all shifts to ensure skills are kept to proficient levels. Other emergency preparedness exercises are practiced throughout the year.
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