Extendicare Leduc's support services are designed to provide the best atmosphere for every individual in the home. Our services address each resident’s business, religious and personal needs, creating a feeling of comfort and respect.
The support services staff are professionals who understand the importance of attention to detail. They strive to enhance the quality of life for all those who live, visit and work in our home.
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Environmental Services
Our environmental team, which includes housekeeping, laundry and maintenance, are key to focusing on the residents' needs and in fostering a trusting and respectful relationship with residents, families, and other team members. The team ensures that our home is always clean, comfortable, safe and healthy. Compassion, respect and an understanding of personal dignity ensures a home-like environment for each resident.
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Religious and Spiritual Services
At Extendicare Leduc, we understand the diversity of spirituality. Our pastoral care programs are designed to meet the spiritual component of life for all residents. Services are held regularly for most religious denominations within the home, thus assuring that spiritual needs are met on a personal level. Our visiting clergy and onsite chaplain provide a comprehensive range of services including worship, sacraments, prayer, visiting the sick, funerals and memorial services.
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Volunteer Services
Volunteers are an integral part of our team. They support residents by assisting with scheduled recreation programs, events and one-to-one interactions. Volunteers are clearly identified while onsite and trained in the roles they assume. A pledge of confidentiality and resident safety are key components of our volunteer orientation program.
Business Office
The business office at Extendicare Leduc recognizes the importance of maintaining confidentiality in residents' information and financial documentation. Each resident’s information is held in a secured area using a strict information access protocol.
Our courteous office coordinator is available to assist residents, families and guests between the hours of 8:30 a.m. and 4:30 p.m. Monday through Friday.
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Education Services
All staff members are trained through education services in the Wellness Model of Care, Extendicare’s CARE program, proper use of all equipment and current health care subjects applicable to delivering optimum care to our residents.
Resident safety is an area of key focus for education services. Monthly fire drills are carried out on all shifts to ensure skills are kept to proficient levels. Other emergency preparedness exercises are practiced throughout the year.
Hair Salon
Three licensed, experienced hairdressers cater to residents' needs in our wheelchair accessible salon.
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