Dietary Services
Mealtimes are an important highlight of our resident's day. We realize that good food intake and sustenance are strong contributors to their health and well being. As a result, we have designed our meals to respond to the changing physiological, emotional, and physical capabilities of our residents, all the while assuring that their overall nutritional needs are being met. Our goal is to keep mealtime and eating an important aspect of our resident’s quality of life during their later years.
We pride ourselves in providing wholesome and healthy meals to all of our residents. Our regular and therapeutic menus are developed by a group of dietitians who ensure meals are both a pleasurable experience and nutritionally sound.
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Environmental Services
At Extendicare Elmview our environmental service workers ensure our home remains clean and our surroundings inviting. Our team members work closely with our residents and their families to provide a homey atmosphere.
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Laundry
Our laundry service workers ensure all linen is returned fresh and clean to each resident on a daily basis. Our team members take great pride in looking after our residents’ garments, treating these articles as they would their own.
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Maintenance
The maintenance department is primarily responsible for maintenance of the building as well as the care of our grounds. In addition, they complete preventative maintenance programs for building systems and equipment. At Extendicare Elmview, our maintenance department strives to create an environment that is secure and comfortable for all who live and work here.
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Recreation
At Extendicare Elmview our activity staff plans, implements and evaluates appropriate activities to enhance the quality of life of our residents. Programs are designed to meet the physical, social, intellectual, emotional and spiritual needs of the residents.
Extendicare Elmview has a dedicated group of volunteers of all ages who assist with scheduled recreation programs. The volunteer program under the auspices of the activity department provides an important link between the community and the facility. Their activities are coordinated by the recreation supervisor and include services which augment our activity programs, such as one-to-one visiting, reading, assistance with accompanying residents to meals and activities, bible studies, and pastoral services, as well as providing entertainment. All volunteers are appreciated and a valuable part of our organization. Their services greatly augment family involvement.
Our valuable volunteer base is recruited through many community-based venues such as our local churches, schools as well as career building and training programs. A Pledge of Confidentiality is a component of our orientation programs for our volunteers as is resident safety. We expect volunteers to abide by an established code of conduct to ensure respectful and nurturing interactions with our residents.
At Extendicare Elmview we understand the diversity of spirituality. Our pastoral care team oversees all the pastoral services as well as the spiritual care of our residents. Our spiritual programs encompass many denominations and include inspirational programs, hymn singalongs, bible readings, and musical programs. Weekly church services are held in a non-denominational setting with our pastoral volunteers making regular visits. Resident choices are fully respected in defining their spirituals needs and preferences.
Our activity department offers a monthly newsletter that includes a calendar of monthly scheduled activities, news, and items of interest which occur within the facility.
Family functions, monthly birthday socials as well as various fundraising events are just a few of the other activities that the recreation department supports throughout the year.
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Hairdresser/Barber
Hairdressing services are available for both men and women. Hairdressing services include permanents, colour rinses, shampoo, and sets. Our beautician comes every Tuesday and Thursday. Appointments can be arranged with one of the nurses or directly at the salon with our beautician.
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Social Services
Extendicare Elmview recognizes that major life changes are stressful on everyone, and admission into a long-term care facility can create a feeling of apprehension for you and your family. Whether the move was long overdue, the result of a sudden illness or a drastic change in circumstance, such a major change in the life of a loved one resonates throughout the family. Our social worker can be an important source of information and support to families of new residents with both the practical and the emotional ramifications of your relative’s new living arrangement
Working as a member of our interdisciplinary team, the social worker can provide important information, education and supportive counselling that can help you and your family to become acquainted and accustomed to this new living environment.
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Business Office
Our administration office is open from 8:30 a.m. to 4:30 p.m. on weekdays and 5:30 p.m. to 8:30 p.m. every Tuesday and Thursday evening. Our office is also open 11:00 a.m. to 4:00 p.m. on weekends. Our front reception staff is always available to answer any questions or concerns that our residents or their families may have.
At Extendicare Elmview, we do our best to respect and safeguard residents’ privacy and we state our beliefs on this subject openly and clearly in Our Commitment to Residents. Our business office recognizes the importance of maintaining confidentiality surrounding both our residents' personal and financial information. The Health Information Protection Act (HIPA) legislates the rights of individuals and obligations of the “trustees” in the health system with respect to personal health information.
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Quick ResponseUnit
Extendicare Elmview has a six-bed Quick Response Unit which provides an alternative service to the emergency department observation beds for those individuals above the age of 65 years who do not require acute care observation or acute care support services.Admissions are coordinated through the System Wide Admission and Discharge Department (SWADD) in consultation with acute care Social Work Services. The SWADD coordinators/social workers assess potential clients and determine appropriateness for admission into the Quick Response Unit utilizing admission criteria that was developed by Extendicare Elmview and the Regina Qu’Appelle Health Region.
The services provided to the clients of the Quick Response Unit include the following:
- Interdisciplinary assessment
- Non-acute crisis intervention
- Community based care planning
- Personal care
- Client and family teaching and support
- Recreation and socialization opportunities
- Support services (dietary, laundry, housekeeping)
- Physician coverage that includes admitting orders, as well as medical asse assessment at the facility, referrals to specialists, and diagnostic services required.
The unit’s philosophy is based firmly on a community focus using the interdisciplinary team model of care. The team consists of the client, the family, physician, physiotherapist, facility social worker, pharmacist, nurse, SWADD coordinator, and acute care social worker.
Discharge planning is an important component of services offered by the interdisciplinary team. Individuals will be discharged back to the community or to a facility that provides nursing care, dependant on individual needs, as assessed collaboratively by the Quick Response Unit staff and SWADD.
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Staff Development
In keeping with the Mission Statement of our home and Extendicare’s Quality Care Standards, the staff development program is designed to enhance quality care by providing educational programs consistent with company requirements.
The staff development coordinator is responsible for coordinating educational programs including orientation for all categories of staff. At Extendicare Elmview we believe that a well-trained workforce instills confidence in employee performance and promotes a safe environment for residents and staff.
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