Extendicare Elmview has a six-bed Quick Response Unit which provides an alternative service to the emergency department observation beds for those individuals above the age of 65 years who do not require acute care observation or acute care support services.

Admissions are coordinated through the System Wide Admission and Discharge Department (SWADD) in consultation with acute cares social work services. The SWADD coordinators and social workers assess potential clients and determine appropriateness for admission into the Quick Response Unit utilizing admission criteria that was developed by Extendicare Elmview and the Regina Qu’Appelle Health Region.

The unit’s philosophy is based firmly on a community focus using the interdisciplinary team model of care. The team consists of the client, the family, physician, physiotherapist, facility social worker, pharmacist, nurse, SWADD coordinator, and acute care social worker.

Discharge planning is an important component of services offered by the interdisciplinary team. Individuals will be discharged back to the community or to a facility that provides nursing care, dependant on individual needs, as assessed collaboratively by the Quick Response Unit staff and SWADD.

The services provided to the clients of the Quick Response unit include the following:

• Interdisciplinary assessment
• Non-acute crisis intervention
• Community-based care planning
• Personal care
• Client and family teaching and support
• Recreation and socialization opportunities
• Support services (dietary, laundry, housekeeping)
• Physician coverage that includes admitting orders, as well as medical assessment at the facility, referrals to specialists, and diagnostic services required.

At Extendicare Elmview, registered nursing professionals are scheduled 24-hours a day. Personal care is provided by special care aides. We are proud to offer the primary caregiver model, with dedicated staff assigned to each Unit. This provides each person with an opportunity to have consistent caregivers; increasing familiarity, trust and promoting positive, supportive relationships with the resident and his or her family.

Partners in Care
Extendicare Elmview maintains well-established partnerships with individuals and groups from within our community who are versatile, responsive, compassionate and committed to providing superior customer service to our residents and clients.

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- Physicians

Extendicare Elmview was instrumental in offering the concept of the Coordinated Physician Practice to residents. The Coordinated Physician Practice offers the resident a choice of physicians who are committed to providing quality care and service. Their practice includes regularly scheduled facility visits, regular review of medication and treatment plans of care, on-call and emergency services and an extensive knowledge of the needs of long-term care residents. As committed members of our interdisciplinary team, our physicians play an integral role in contributing to our philosophy of care, service provision and commitment to our residents.

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- Optometry

Residents may continue to visit their own optometrist. If services are required and the resident does not have an optometrist, arrangements can be made for examination and treatment as required.

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- Dental Services

Residents may continue to visit their own dentist or denturist. For those residents who do not have their own dentist or denturist, arrangements can be made for examination and treatment as required. If onsite services are required, special arrangements can be made to have dental services provided at the facility.

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- Specialists

Residents may be referred to a specialist by their family physician, to best meet their medical care needs. The nursing staff is available to assist in setting up appointments and arranging transportation. Information on transportation options and costs will be provided upon request.

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- Pharmaceutical Services

As well as providing prescription services, the pharmacist visits our facility several times weekly to review resident files, provide information for resident care conferences, attend resident care conferences and work collaboratively with physicians and nursing staff on best practices in medication administration. The pharmacist also provides educational services to staff, families and residents.

Residents and families are welcome to speak directly with the pharmacist to discuss medication needs.

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- Foot Care Services

Routine foot and nail care is provided by Extendicare Elmview’s nursing and care staff. For residents with specialized foot care needs, appointments can be arranged at designated foot care and chiropody clinics in Regina.

In addition, we are pleased to offer the services of several foot care nursing specialists, who will provide care on site, at the request of the resident or family. The nursing unit coordinator would be pleased to assist you in making appropriate arrangements and providing cost information.

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- Physiotherapy/Occupational Therapy

Extendicare Elmview has access to a part-time physiotherapist. The physiotherapist is primarily responsible for completion of mobility assessments, recommendations for the implementation of walking and exercise programs, proper fitting of wheelchairs, walkers and canes. The physiotherapist can also assist in obtaining the required equipment through Saskatchewan Abilities, or assist family members in purchasing equipment through other options.

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- Other Privately Contracted Services

Residents or their family members may choose to access additional services on a private basis, such as massage therapy, chiropractic or homeopathic services, in consultation with their physician. These services are provided by private practitioners and individual arrangements must be made regarding how the service will be provided and costs associated with provision of the service. The nursing staff will assist in the planning and scheduling requested services. These services may be accessed externally or provided onsite.

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- Physiotherapy Services

Extendicare Elmview also provides physiotherapy consultation to all residents in our home. The physiotherapist provides mobility equipment assessments and fittings, as well as recommendations on exercise and walking programs that can be carried out by the resident, with the assistance of the care staff.

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Resident Programs

- Social/Therapeutic Programs

Extendicare Elmview offers a variety of recreational, social and spiritual programming for residents to attend, participate in and enjoy. Program development is focused on the residents’ needs, including intellectual, social, emotional, spiritual, and physically based programs providing opportunities for participation, based on personal likes and interests. We encourage independence and choice by our residents in facilitating daily programs.

Outings to community special events, attractions and shopping expeditions are regularly organized, particularly from early spring until late fall. Winter months offer other opportunities, such as Family Nights, as our weather often encourages more indoor activity! Increased special in-house events and entertainment provide the perfect comfort during the winter months.

Recreational programming is offered seven days a week. Families are also encouraged to participate. Regular exercise programs, musical entertainment, pub nights, birthday parties, bingo, cards and games provide ample opportunity to socialize and meet other people. Several church services are held for residents of Protestant and Catholic faiths. Special arrangements can be made to accommodate the cultural diversity of our residents.

Evening programs are offered five times a week and often involve special entertainment. Families are encouraged to participate in programs with their loved one if desired, and family gatherings are welcome. The recreation staff would be happy to assist you in booking space for a special event. A barbeque is also available for private family events to create another treasured memory. Detailed daily record-keeping ensures current information is always available at your request, regarding resident likes, interests and participation in programs.

Other programs that ensure our residents’ unique needs and interests are acknowledged include pet therapy, music programs, board games, cooking and baking, barbeques, outdoor walks, and discussion groups. This is only a small part of our varied programs.

Creativity, innovation, variety, quality and support are the cornerstones of our programs. Suggestions and new ideas are always welcome as we strive to grow and meet the changing needs of our residents.

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